Support
Frequently asked questions
Can't find what you need here? The Support chat in the bottom-right corner can answer follow-ups, or get in touch directly.
What do you offer?
We design and build apps and websites, four ways to work with us: Launch Pack — £149 Starter — £350 Business — £1,450 Custom App — From £3,550 Ask about a specific one, or ask about our process, past work, or turnaround times.
How much does a website cost?
Our packages: Launch Pack — £149 Starter — £350 Business — £1,450 Custom App — From £3,550 Ask about a specific one (e.g. "what's in the Business package?") for the full breakdown.
What's the turnaround time for an app?
Custom App turnaround: Scoped to your project — agreed after a discovery call, no fixed number. For comparison — Launch Pack: 48 hours · Starter: 1 week · Business: 4–6 weeks.
How many revisions do I get?
Revisions included by package: Launch Pack: One revision round included Starter: One round of revisions included Business: Two rounds of revisions included Custom App: Revision rounds agreed upfront
What's your process?
Our process: 1. Discover — A short discovery call to understand your goals, users, and constraints — no obligation, no jargon. 2. Design — Wireframes and visual design tailored to your brand, signed off before any code is written. 3. Build — Clean, tested code shipped in focused iterations, with regular check-ins so there are no surprises. 4. Launch & support — We handle deployment, SEO basics, and analytics — then stay on hand for support as you grow.
Have you built anything before?
A few things we've built: Extraction (Game · Solana) FactoryMind (AI · Manufacturing) NOWT. (Brand · D2C launch) Support Bot (AI · Customer Support) You can see full case studies under "Work" in the menu.
How do I order a Launch Pack?
Launch Pack — £149. A fast-turnaround one-page site, built to a tight brief and delivered within 48 hours. Scope: One-page site. Turnaround: 48 hours. Revisions: One revision round included.
How do I get in touch?
You can reach us at support@stakka.uk — we reply within one working day. There's also a contact form on the homepage.
Where are you based?
We're based in West Yorkshire, UK — we work with clients across the UK remotely.
What happens to my data?
Our privacy policy covers how we handle contact form data — you can read it at /privacy/.